Privacy Policy

Last Updated: January 5, 2025

I am committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how I collect, use, and protect your data when you interact with my coaching services and website.

1. Information I Collect

I collect the following types of personal information:

  • Contact Information: When you use the contact form on my website, I collect your name, email address, subject, and message.
  • Booking Information: When you schedule a session, I collect details such as your name, email, and appointment details.
  • Payment Information: If you choose to pay online, your payment details are processed securely through Interac or Stripe (I do not store or access your payment details directly).
  • Communication Data: If you contact me via email, I retain our correspondence for reference.

2. How I Collect Your Information

  • Through the contact form on my website.
  • When you book a session via Fillout.
  • When you pay for services via Interac e-Transfer or Stripe.
  • When you communicate with me, I use ProtonMail.
  • When you sign up for my newsletter via Beehiiv.

3. How I Use Your Information

I use your information to:

  • Respond to inquiries and communicate with you about coaching services.
  • Schedule and manage appointments.
  • Process payments securely.
  • Provide suggestions and recommendations for job documents (where applicable).
  • Maintain records for business and legal purposes.

4. Third-Party Services

I use third-party services to support my business. These services have their own privacy policies governing how they handle your data:

I encourage you to review these policies to understand how your data is handled by each service.

5. Data Security

I take reasonable steps to protect your information, including:

  • Using ProtonMail for encrypted email communication.
  • Restricting access to client data to necessary business operations.
  • Using strong passwords and two-factor authentication where available.

However, no online transmission or storage system is 100% secure. While I take precautions, I cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to your personal data.
  • Request corrections to any inaccurate information.
  • Request deletion of your data (subject to legal and business obligations).
  • Unsubscribe from my newsletter.

I retain client-related data only as long as necessary for business, legal, and tax purposes. For example, payment records may be retained for tax compliance, and correspondence may be kept for record-keeping purposes. If you request data deletion, I will remove all non-essential records while retaining legally required information. To make a request, please contact me at hello@kathyma.ca.

7. Cookies and Website Tracking

My website is hosted on WordPress, which may collect data through Jetpack Stats and other tracking tools. This may include visitor analytics such as page views and referral sources. If you wish to manage your cookie preferences or opt out of certain tracking features, you can adjust your browser settings or use browser extensions that block tracking. You can learn more by reviewing WordPress’s Privacy Policy.

8. Changes to This Policy

I may update this policy from time to time. The latest version will always be available on my website, with the last updated date at the top.

9. Contact Information

If you have any questions or concerns about this policy, you can contact me at hello@kathyma.ca.